No Service, No Communication – Extremely Frustrating

I have been without WiFi service from Webafrica for over a week now, and despite multiple attempts to get an update, there has been no communication, no feedback, and no resolution. As a resident relying on this service I’m left hoping and praying it will magically turn back on which is completely unacceptable. The lack of customer support and accountability is beyond frustrating. If Webafrica values its customers the least they could do is provide regular updates and realistic timeframes for service restoration. Instead we are left in the dark with no choice but to wait indefinitely. This is not the experience anyone expects from an internet provider and it’s disappointing to see such poor service. I urge Webafrica to step up take responsibility and communicate properly with customers who are paying for a service they are not receiving.