No Service from WebAfrica

The issue was not resolved. I still have connection to the router without Internet. If I knew this was going to happen when I upgraded, I would have cancelled everything and look for a different Service Provider. I never had any issues with Webafrica until I upgraded. First of all some bright spark cancelled my New Working Service and kept the one that was supposed to be cancelled. Now I received a New MTN SIM Card, but no one seems to be able to assist to get me connected. I did pay the R99-00 for the new SIM Card after my previous one was cancelled. Noe I see I must make my new payment off R418-52. Are Webafrica just going to receive my money, but don’t give me service? Is that how the SPECIAL works? Webafrica is now ignoring me, except ¬ they want money again! After all this time I still don’t have access to Internet, and I see my next payment of R418-52 is due. I did everything as requested to get access, but still nothing. Support tried to help me on Live Chat and WhatsApp, but still nothing. Was the Fixed LTE: MTN (Sim Only) 50Mb Uncapped bdz63@mtnfixed SIM Card RICA’D? It normally is before it is delivered.