No service from Webafrica
Since 02 December 2018 I have been logging various support tickets Noone is responding no one is sorting anything out I have wasted R60 airtime and get cut off before I get to speak to anyone no one is getting back to me I have paid R1060 for a service I did not receive I am fed up and want an explanation regarding this I will never again recommend anyone to this company completely useless!!!
They don't sort out network speed they don't sort out connectivity issues sometimes you are cut off for 5 hours without internet no email regarding maintenance nothing this happened about 8 times in November alone
they don't respond on account queries I have asked for them to invoice me and not debit my account several times and then they just start debiting my account without authorisation and if the debit fails they suspend your service and you have to wait for someone to get back to you I am tired of this now!!!!
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica