NO SERVICE FROM SUBSCRIBER AFTER VUMA INSTALLED FIBRE LINE.

I have been trying to get Webafrica to get a router installed as the VUMA fibre was done a while ago, but my current subscriber is USELESS. I cannot get ahold of them via phone or e-mail. I need someone URGENT to phone me in order to Subscribe to Wi-fi service. I HAVE THE VUMA FIBRE INSTALLED ALREADY, but need them Webafrica with a router and to set up my Fibre. My acc. no. is ***4 Jacobus Pretorius cell ***. Please contract me urgently.