DP
Dane P
1 reviews | Active since Feb 2015
17 Feb 2015, 12:35
No service for months
Web Africa's service has really deteriorated badly over the past few months.<br> <br> Thier phone lines don't work, people don't answer for ages and when you get help the line drops halfway through. No one calls back or follows up on the issue. You have to start the whole process over again and it never ends..<br> <br> My online stores have been offline for days now and I'm losing money.<br> <br>
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Replies (1)
Webafrica's replyOfficial
03 Mar 2015, 18:02Hello danevpoulsen,
We know how frustrating it is for your website to be offline and we sincerely apologise for the frustration and poor service you received.
Our Hosting team have confirmed that they've been in touch with you via the ticket system and they reported that your query was rep**** to and resolved.
We really hope that you are happy with this resolution offered. If you are, we would like to encourage you to update this post to reflect the resolution offered.
Regards
Mkhululi
Online Team
We know how frustrating it is for your website to be offline and we sincerely apologise for the frustration and poor service you received.
Our Hosting team have confirmed that they've been in touch with you via the ticket system and they reported that your query was rep**** to and resolved.
We really hope that you are happy with this resolution offered. If you are, we would like to encourage you to update this post to reflect the resolution offered.
Regards
Mkhululi
Online Team
Webafrica's reply03 Mar 2015, 18:02
Official
Hello danevpoulsen,
We know how frustrating it is for your website to be offline and we sincerely apologise for the frustration and poor service you received.
Our Hosting team have confirmed that they've been in touch with you via the ticket system and they reported that your query was rep**** to and resolved.
We really hope that you are happy with this resolution offered. If you are, we would like to encourage you to update this post to reflect the resolution offered.
Regards
Mkhululi
Online Team
We know how frustrating it is for your website to be offline and we sincerely apologise for the frustration and poor service you received.
Our Hosting team have confirmed that they've been in touch with you via the ticket system and they reported that your query was rep**** to and resolved.
We really hope that you are happy with this resolution offered. If you are, we would like to encourage you to update this post to reflect the resolution offered.
Regards
Mkhululi
Online Team