JF
Johan F

1 reviews | Active since Nov 2017

04 Nov 2020, 19:44

No service feom webafrica

I have tried to make contact with Webafrica for a week. I have called them and stayed on the phone for more than an hour 4 times, untill they cut me off. I have been on whatsapp for more than an hour 5 times, untill the wait was terminated by them. No issues were resolved and i could not get hold of any person to speak to. They make ypu wait for more than an hour, cut you off, bilut says someone would call back. This does not happen. They could not assist and would not assist to have a fibre line released so that i could connect to fibre. I had to phone vumatel and ask them to release, then phone afrihost and ask to release. I asked webafrica to help, they just said no, they will not, no exuse, just ko. I did all the work, got the line released, and even then, webafrica would not assist. All they had to do was to connect me, but no. I did not know you could hate a company, but i now know. They have 30 000 customers in South Africa, and have offices here and overseas, but only employ a total staff of 115. No wonder their service sucks so much. They just take all the money and laugh at the poor suffering clients. Please do kot waste your monwy on them. Rather burn it.

Just fiy, they have 346 pages of bad reviews on hello peter...

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