1 reviews | Active since May 2017
No Service & False advertising
<p>I ordered a fibre line from Webafrica that ook over 8 months to get installed.</p> <p>When it finally was installed they over charged me.</p> <p>Then I logged a technical fault because my line is shaped when they advertise otherwise and I asked about before ordering the line.</p> <p>Not only has this not been resolved since the 9th of May (Currently 16 days) but I get promises of Senior people will call and help, that never happens, I email them and never get responses.</p> <p>All I want now is a refund and I will go somewhere else and never have to deal with them again</p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah