No service delivery. promises promises promises

<p>Every time there is a power out my router fails. many times I phoned and every time I am promised my router would be picked up and loan given to check if my router is in order. Promise Promise Promise. I ask if calls are recorded and I am promised that it is, ther is however no point in them recording the call as no one listenes to the recordings. Nothing done Wi Fi continues to give trouble. My daughter is a type 1 diabetic and we need wifi for her phone to send her blood sugar readings to our phones. Wi Fi not working means I have to get up every hour in the evening to check her sugar levels. Even with this info Web Africa seems not to be worried. I think it is time they go to google and check their rating and what the people have to say abouth them. I have been with the company for 11 years and it is now clear that loyalty means nothing. I will not reommend then to anyone. I am dissapointed with them. I know there is no one in their company that will pay attention to this but I hope that more people out there will ge the message.</p>