No Service Delivery from Webafrica

During their Network change over my connection went down. One week later I am still waiting for them to fix my Fibre. Numerous calls to Technical support and still No Service. They said my connection was cancelled and they would investigate further. Still no feedback and no service. Each time you contact Technical support you hold for 20min to 30min before getting through and then get cut off. When u place a query on line your ticket number gets cancelled before the query is resolved and then you have to start the process from the beginning. It's an endless battle with Webafrica. Time to move providers. They are worse than Telkom