No service but continue to debit my account

<p>On 24/04/2016 I app**** for a fibre internet line through Webafrica.</p> <p>I was told to give my banking details so that the monthly subscription could be deducted by debit order, which I did. I was told that the application would take a few weeks and once finalised, the debit order system would start.</p> <p>The next day I received an invoice for the month of May and my account was debited with R348.70. When I queried the charge I was told that it was done in error, my account was credited but the money was not refunded to me.</p> <p>Since then I have contacted Webafrica numerous times to follow up on my application, with no response.</p> <p>On 01/07/2016 I was finally contacted by Jody in the operations department. I explained the situation to him and demanded a refund into my bank account, and that the debit order option be removed from my account.</p> <p>On 04/07/2016 I received an invoice from Webafrica for the month of July, for another R348.70 with a note stating that it will be debited from my account. Still no fibre service or indication on the progress thereof.</p> <p> </p> <p>I am at my wits end with this company... I can understand that they need to wait on Telkom for the fibre although over two months is excessive, BUT taking my money and not providing a service is unacceptable and *******.</p> <p>I dont know where else to turn...</p> <p> </p> <p> </p> <p> </p> <p> </p>