No Service at WebAfrica

I ordered fibre from WebAfrica on the 2019-08-05. Today is the 2019-10-04, still no fibre! Every time I contact them, they promise me that everything will be taken care within 48 hours (It's been going on like this for 1 and a half months).

WeAfrica charged me a fee for line rental and other things. I recently cancelled everything and requested a REFUND only to be refunded partially.

They don't respond to my emails. And I have probably wasted R500 worth of airtime on trying to call them only to be made empty promises and be disconnected most of the time with no one calling me back.

I feel they kind of ripped me of by really giving me NO SERVICE or INTERNET for two months but I still lost money in the process.