NO SERVICE AT ALL

I have app**** for a fibre line with Webafrica on the 15th of December 2022. To this date I am still awaiting confirmation as to when this will be installed. There is just a whats app number to contact when you want to follow up, but this is an absolute nightmare to try and get hold of someone. I have also tried to contact their sales department and a lady called Nolita promised to get someone to get back to me. Still waiting. I know doubt that she has even bothered to send my message to a manager to contact me. I have sent and email to their support email address of which I got a response that the email no longer exists. I have also send an email to their complaints department, but also no response there. I need this line for work as it is very urgent. There is also absolutely no contact details for their fibre provider anywhere to be found. This company made sure you can not get hold of them when you need to speak to someone, but very quick to take your money out of account.