LE
Louis E
1 reviews | Active since Mar 2020
20 Jan 2021, 12:22
No service at all
I have been trying for 3 weeks now to get them to reconnect my account after they cancelled it because they did not allocate the payments correctly to my invoices. The only response sometimes comes via their whatsapp chat, but the system is so broken, it basically connects, allow 1 interchange with an agent and then restarts the process. No progress is made at all, not via whatsapp or via calls
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Louis E's updateReviewer Update
21 Jan 2021, 14:50Webafrica called me back after copying in their CEO and CIO on my email complaints - very interesting how quickly that elicited some response...
But they are resolving the issue at least, thanks
But they are resolving the issue at least, thanks
LE
Louis E's update21 Jan 2021, 14:50
Reviewer Update
Webafrica called me back after copying in their CEO and CIO on my email complaints - very interesting how quickly that elicited some response...
But they are resolving the issue at least, thanks
But they are resolving the issue at least, thanks