No service

<p>The proses started 11 weeks ago to get fiber. Sales was very quick to phone back and told me installation takes 4 to 6 weeks. I tried to follow up numerous times. I was told they will call me back with updates that never happened, I had to call every second day just to get the same message. After 10 weeks my line was installed and I phoned them on the Wednesday so that my router can be send to me, they said it takes 24 to 48 hours, but what a shock timeline again was wrong. Only got the router on the Saterday after I told the guy I can't wait till Monday. I did a speed test and my 8meg line was running at 0.36mgps. Phoned again and they said its telkom's fault, telkom came out on the Sunday and said its a 4meg line, my isp must sort it out, nothing wrong with the line. Called WA again and once again said I will get feedback, still slow line. Now they are trying to bill me every single day, after it was said that I will pay pro rata at the end of the month, my line is still not fixed and yet they want me to pay for something I am not getting. Tried to phone them after holding on for 30 min each time the call is just ended. I am so sick and tired of no service and ****py customer service. </p>