MH
Milya H

1 reviews | Active since Nov 2017

24 Nov 2017, 10:04

NO service

Webafrica deducts money from credit card then after they give you credit NO REFUND ... Around R2000 were incorrectly taken but no refund... Is this how they get us to spend our money with them??? Since February so 9 months...

Now my email is off since yesterday morning and you cant get through to someone at the call centre so you email them.. only receive a email to say contact Gridhost. Again no luck in calling the agents.

Worse service ever but ow they make sure you cant cancel your service as they have almost R2000 of yours in credit....

0
Replies (2)
Webafrica
Webafrica's reply24 Nov 2017, 11:07
Official

Hello ,


Sorry to hear you’ve had a bad experience. We will do our best to sort it out.


So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.


Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.


Kind regards,


Rafeeqah

MH
Milya H's update24 Nov 2017, 11:59
Reviewer Update
This is a auto reply message And when you reply to the given email you dont get a reply with ticket number back So your reply is actually worth nothing... I have even tried contacting you via facebook too... no reply...