NO SERVICE!

SERIOUSLY guys, I don't know what you are doing, but my fibre was moved to my new address, it worked, this morning I receive an email that my service has been cancelled and my internet doesn't work. I have spend hours on whatsapp trying to sort it out and I am getting no where. I am going to reverse my debit order in the morning as I am NOT paying for a service I am not receiving which you can't even help me with. I am not a very happy client right now!!!!!