No Response from Support

I ordered fibre expecting the R149 special for the first month, but my initial payment was full price, even though the statement shows R149. I cannot get a hold of anybody on Whatsapp or Livechat. They do not have any number to call except sales who tell me to use Whatsapp. They do not have any email or call logging system like Afrihost where I can escalate issues. I am at a loss.

I hope someone from Webafrica can see this because I would like to cancel the order with a full refund.