SM
Sonwabo M
1 reviews | Active since Jul 2011
01 Sept 2022, 21:15
No response for cancellation
I have been trying to cancel my WebAfrica subscription for 2 days now. There is no email on their website for accounts or cancellations. Their client portal directs you to their WhatsApp number. There's no response on their WhatsApp number from the agents. If you select sales on the WhatsApp number, the agents respond ALMOST IMMEDIATELY!!! When I ask for cancellation they refer me to their website or put me through to an "agent" to assist but nobody attends to me. This is definitely an under handed tactic used so that you can't cancel your service in time. My dealings with WebAfrica have ALWAYS been unpleasant. DO NOT, I REPEAT DO NOT USE THIS SERVICE PROVIDER. You WILL regret it
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