GS
Glenn S
1 reviews | Active since Jan 2015
10 Apr 2015, 12:48
No response
Worst service EVER! My internet has been down for 2 days and I can't find out why.<br> I can't get through on the phone (one of my calls I was on hold for nearly an hour before hanging up, and it's not cheap from a cell), and live webchats keep cancelling with the pathetic message, \Our live chat feature is currently on a much deserved break
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Webafrica's replyOfficial
17 Apr 2015, 17:17Hello g_p,
We're sorry for the poor service you've received from us and for not being able to get through to our support guys when you needed support.
We're working towards fixing this issue. With that being said, we're delighted to hear that you're up and running again. The 3GB was the least we could do given the inconvenience you received.
Thank you for updating this post to reflect the resolution offered by our guys.
Regards
Mkhululi
Online Team
We're sorry for the poor service you've received from us and for not being able to get through to our support guys when you needed support.
We're working towards fixing this issue. With that being said, we're delighted to hear that you're up and running again. The 3GB was the least we could do given the inconvenience you received.
Thank you for updating this post to reflect the resolution offered by our guys.
Regards
Mkhululi
Online Team
Webafrica's reply17 Apr 2015, 17:17
Official
Hello g_p,
We're sorry for the poor service you've received from us and for not being able to get through to our support guys when you needed support.
We're working towards fixing this issue. With that being said, we're delighted to hear that you're up and running again. The 3GB was the least we could do given the inconvenience you received.
Thank you for updating this post to reflect the resolution offered by our guys.
Regards
Mkhululi
Online Team
We're sorry for the poor service you've received from us and for not being able to get through to our support guys when you needed support.
We're working towards fixing this issue. With that being said, we're delighted to hear that you're up and running again. The 3GB was the least we could do given the inconvenience you received.
Thank you for updating this post to reflect the resolution offered by our guys.
Regards
Mkhululi
Online Team