WC
Wehan C

1 reviews | Active since Oct 2017

16 Oct 2017, 12:11

No resolution of urgent fibre issue for weeks

Have been trying to get fibre box moved and boosted for weeks. Spoke to Daryll Houtzamer, Nasreen Isaacs and Stephanie Radcliffe, all of whom assured me that someone would contact me soon, only to have days and weeks go by with nothing. Appalling service, avoid at all costs.

0
Replies (1)
Webafrica
Webafrica's reply17 Oct 2017, 10:12
Official

Hello ,


Sorry to hear you’ve had a bad experience. We will do our best to sort it out.


So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.


Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.


Kind regards,


Rafeeqah