No resolution of a fault for over a week.

On Friday 3 April I reported intermittent connectivity on my account. The call center agent informed me the problem lay with Telkom. Later I called Telkom and tested my line with their guest account without any problem. Upon calling Web Africa back I was informed that their Internet Backbone had allocated too few ports for the number of customers. So, in other words, we are paying for a connection Web Africa does not have to sell.<br> I was informed that the problem would only be resolved on Tuesday the following week.<br> <br> That week, Wednesday, I still had my connectivity problem. When I asked to speak to a manager, I was informed I would have to wait for one to call me back, \in an hour