S
Sherwin
1 reviews | Active since Apr 2026
21 May 2026, 13:34
No refund for 2 years
I am still waiting on some form of communication from WebAfrica, regarding my refund from November 2024.Their reply on this platform seems to just be a camouflage.Their consultants are of no help either,taking 10 minutes to reply to every query
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Webafrica's replyOfficial
21 May 2026, 13:55Hi Sherwin, Thank you for your feedback. We understand how frustrating the delay and lack of communication around the refund has been, especially given how long this has been ongoing. Based on the records available to us, the refund reflects as processed on our side. If there is any delay in the funds reflecting, this may depend on banking processing timelines after the refund has been released. We appreciate your patience and understand the importance of clearer communication during processes like this. Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply21 May 2026, 13:55
Official
Hi Sherwin, Thank you for your feedback. We understand how frustrating the delay and lack of communication around the refund has been, especially given how long this has been ongoing. Based on the records available to us, the refund reflects as processed on our side. If there is any delay in the funds reflecting, this may depend on banking processing timelines after the refund has been released. We appreciate your patience and understand the importance of clearer communication during processes like this. Warm regards,
Webafrica Crew
Webafrica Crew