NO REFUND DELINQUENT SERVICE

An order to get fibre was created in December. We were assured that no fees will be deducted until the router arrives and installation has been done. We postponed the order due to the fact that within 24hours an amount of R748 was deducted from the credit card provided. We then received a credit note for R499 as an invoice. We then receive an email on Monday from Bronwen Bailey stating that a credit will be passed to the amount of R249. Today a courier arrived to deliver the router. We still don't have a refund, 48 hours later and can't reach Webafrica on landline or whatsapp.