No price match, pensioner billed R854

They refuse to cancel the account and everytime promise my widow pensioner aunt a price match and downgrade then bill her a whooping r854 once again

[10/02, 8:02 am] kay Scholtz: EXD69 [10/02, 8:02 am] kay Scholtz: ID: *** [10/02, 8:02 am] kay Scholtz: *Sibahle S.*: As mentioned on the call the line will be down graded to 55/25 mbps line for R569 for the 1st September. [10/02, 8:02 am] kay Scholtz: *Sibahle S.*: Our lowest deal is 55/25 mbps line for R569.