NO PEOPLE AT WEBAFRICA CUSTOMER SERVICE

So my Vuma reach fibre connection, where Webafrica is the the ISP, has been giving roblems for the entire weekend.

No person is available to speak to. A whatsapp number and engagement is available... but you just get a BOT and then get passed from 'consultant' to consultant. Honesty and customer service when there is a problem is non-existant.

Webafrica's customer service sucks. They only seem of employee very good developers who write BOTs.

Countless texts on whatsapp and still no resolution.

Any recommendations on a customer centric ISP?