No network no technology

Open ticket. No network. Only positive thing is a live whatsapp chat. But after 17:00 no chat. Left a ticket with problem. More than a hour later no response. No notifications on website. So i went back 30 years. First google for contact number. Not user friendly visible on web site. Phone them. Okay. Not aware of it. They will report it to fibre company. SADV. I am very disappointed in companies like Webafrica who can not handle the future of technology.