IS
Ian S

1 reviews | Active since Sept 2016

30 Nov 2017, 12:46

NO MANAGEMENT --- STAFF HAVE NO IDEA ---- CONSTANT LIES --- USE A REPUTABLE SERVICE PROVIDER

Question --- Does management look at all the complaints they have on this site --- pathetic Question --- Do you have any staff that knows what its doing Question --- Does anyone know how to return a call Question --- Are management to scared to return customers calls because they know there company is pathetic. Question --- Why is it that sales is the only phone line that gets answered ( this shows what type of company you are dealing with) Fact ---- If you are looking for a service provider go to a more reputable provider you wasting your money, your phone bill will go through the roof because no one knows what they are doing, they lie constantly, they give you false information, you spend money getting professional people to fix your computer only to find out it the wrong information supp**** by web africa Fact --- The so called sales team a good at selling new products but have no clue on existing products Fact-- Before joining web africa try talking to a senior manager or trying to get one to phone you (NEVER GOING TO HAPPEN) they all wrapped in a co****s of all is ok and if they took the time to phone there own landline and try and get some decent service they would soon see how pathetic they company has become Fact --- Just remember you are going to be stuck with a email address that cost thousands of rands to change when you have to move to a reputable company that has morals and ethics

Ian Smith

0
Replies (1)
Webafrica
Webafrica's reply01 Dec 2017, 12:30
Official

Hello ,


Sorry to hear you’ve had a bad experience. We will do our best to sort it out.


So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.


Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.


Kind regards,


Rafeeqah