1 reviews | Active since Dec 2012
No internet on capped line
<p>Just terrible service no internet I dont know what I am paying for - always have to wait on the telephone line to get to technical who prove no help either. They are so unwilling to log a fault. I have been phoning pretty much everday for the last week - one fault was logged and they said it was restored only to have no internet the very next day. Whats even more ludecrous is that I have to pay for this ****ty service up until October as they dont just cancel a month in advance, no. You have to wait almost two months if you cancelled on the 3rd of August. Its just rediculous!! I wish i read some of the reviews earlier as that would have changed my mind sooner when I was having problems.</p>
Hello ,
Thank you so much for your enquiry.
We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
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Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah