1 reviews | Active since Oct 2017
No Internet, no support
Webafrica. It's been over a month and I still don't have internet services restored yet i have paid you. So I decided to cancel my month to month service and received no contest and an invoice for "clawback" on the router plus I can only cancel on 1 Dec 2017 due to 1 calendar month notice. This is a terrible deal. I would like to see where I agreed to paying for a router as the add said it was free? You can have the router back and surely you must refund me for the period I haven't had any service? Will you fix the service for the remainder of the notice period or must I incurr additional costs for another more reliable provider?
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.