No internet for 2 weeks and 2 months of being storage for Webafrica's unsolicited routers!

I have been sitting now for soon to be 2 months with a router Webafrica sent me that I did not request, and they have ignored my phone calls and emails requesting them to pick up an unsolicited router they sent me (and sent other people) last year in December (2018).

A gentleman named "Orion Baatjies" casually told me in an email to send the LTE router back to them (on MY time and money!) and their address I must send it to - when WEBAFRICA was the ones sending all these unsolicited routers to everyone in December.

I was told repeatedly in December by female staff members over the phone that they would be organizing to pick up the extra routers from everyone (after I had been calling to complain about my Cell C LTE sim card that I paid for and hadn't received for 2 weeks - meaning no internet for 2 WEEKS!).

I find this very unprofessional and all my communication is being ignored by this company - they don't seem to mind losing thousands of rands in free routers they sent to everyone over the December holidays, as they seem to be doing nothing about their mistake and hoping their current customers and potential customers don't notice their lack of accountability and professionalism.

They are truly beginning to slack and are not the same internet service provider I thought I signed up with back in 2017.