No Internet

I have been withouth internet since Saturday 11 December 2021.

I used the WhatsApp line and spoke to the robot without any resolution. On Monday I got a call and was advised a technician will come to site within 24 working hours and till today no one has come and we are withouth internet and have to buy data. I have sent an email to complaints who adviced the issue was being looked at and will be attended to within 48 hours. I'm still waiting.

I have called your telephone support line and I have been sent from one agent to another without any resolution twice.

I have exhausted all options to get you to resolve my issue but you have not even met me halfway.

I demand this be resolved today.

My reference is ISP-620961.