No internet and no technical support from Webafrica

A few weeks ago I cancelled the LTE because it keeps getting more expensive but works slower and slower. Changed to a fibre contract effective end September, also with Webafrica. Fibre router has not been delivered yet. Since I changed the package, the LTE often does not work at all even though it should only cancel from 30.09. Also takes too long to get hold of an agent as they do not do telephone calls and the Whatsapp line does not always have agents available. I am so regretting staying with Webafrica, I should have chosen a different ISP!!