1 reviews | Active since Nov 2015
No Internet and No answers
My internet has been off since yesterday. Nearly 24 hrs now. Agents have messed with my router settings till Telkom told me they were wrong. I have contacted openserve who tells me web africa needs to help me. 24 hrs no work no pay and there is no urgency on there side. They tell me to move over to fiber but I need to fix the problem. I have lost a ton of cash and need serious help urgently. Please I have contacted telkom and open serve direcly which is apparently not my job. Paying over 800 a month to web africa yet no sense of urgency for a client. Throws open serve under the bus and dosent help me.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica