No Installation in in 9 months, no service, No answers... WORST ISP IN SA...YES TELKOM IS BETTER....TELKOM

I signed up for fiber internet in January 2017, This package include 2 months free internet and free installation, we are now in October 2017 and nothing has been installed. If you phone you get the same excuses, no solutions and no callbacks. I have phoned about 16 times now and have been promised a callback every time I phoned for a solution or information Up until today they have never phoned me, not even once since signing up.

These promises of fiber internet starts looking more like false adverti*****t and less like an actual product.

I have fiber in my area, I have signed up for the package advertised, I have followed up with their offices and I have launched complaints but nothing has happened…. IN 9 MONTHS!!

Please do yourselves a favor and never use this ISP, They don’t give what they promised and they never call back. I had better service with Telkom, and I now regret deeply my choice of canceling Afrihost who BTW have never given me a day’s issues…. not once in the 3 years I’ve been with them. Web Africa has bad service and non-existing product delivery or installation.

Yes, they use Open serve for installation but I didn’t sign up with open serve, I signed up with them…. so that should not be my issue