1 reviews | Active since Nov 2016

21 Jun 2017, 16:46

no installation, but demanding payment

<p>c'mon guys. get your service straightend out - you were supposed to do an installation last week. never piched and never responded. get in the game. </p>

0
Replies (3)
Webafrica
Webafrica's reply22 Jun 2017, 07:46
Official

Hello ,

Thank you so much for your enquiry.

We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah

's update28 Jun 2017, 07:06
Reviewer Update

I followed your instructions with reply - just another invoice for something that never happened.

Now - cancel the order on my fibre and scratch those invoices, i am switching for another supplier.

Give me anymore delays and you can prepare yourself for heaps ****.

's update28 Jun 2017, 07:07
Reviewer Update

As per my previous message i meant to say 'with NO reply' in the first line. See, when you make a mistake you fix it quickly.