No Honor at Webafrica

I app**** for Fiber on the Black Friday Special in November. Paid the amount same day, a month later and multiple chats they finally sent out Vumatel to install the line. My many chats with the consultants had multiple explanations on the set up we have on the plot. Not one person advised that a box will be required for the multiple units on the property. Only once Vuma finally arrived was I told that the installation cannot take place. Unfortunately, the router was just delivered as well. Multiple e-mails have been sent to cancel the deal and return the unit, not One e-mail was answered, Not ONE!!!! Last week Legal at Webafrica sends me a threatening e-mail that if I don't return their router within 10 days, I will be charged almost a grand according to the contract I paid for but never received.

If this is the kind of business Webafrica runs where there is no way to speak to an actual human, your chats literally takes a day to get nowhere and your e-mails don't get answered at all - Why are you still in business.

I demand my money back that you have been pulling interest on since November. I demand that you pick up a phone or bother yourself to answer my e-mails back. You are a bunch of ******* nothing more!!!!!!!!!!!!!!!