No helpful service

Hi, WebAfrica recently were kind enough to upgrade their 40+40 gig LTE internet contracts to 50+50 gig at no extra charge. Since this has been active in October, I now no longer can view my data usage AT ALL, since the Telkom link that I'm re-directed to still shows the old 40+40 gig usage, so I can no longer track my usage. I've tried unsuccesfully to get any useful support from WebAfrica, since their helpdesk (now ony accessible on a Whatsapp number) is either not properly ytained on their systems, or just doesn't bother to offer proper assistance - the whatsapp chat simply times out and one has to attempt to approach yet another agent who also cannot seem to assist! Can WebAfria please remedy this and try to give thier clients a simple interface/ web link to view their data usage? Thanks