no help from call centre and incorrectly charged

1. Ive been battling for months with webafrica trying to sort out my uploads speed on a 4mg line. All I get is lies from the call centre agents. They say theve escalated it but nothing happens. Ive called and tried live feed support. Ive emailed and a month later Im still battling with this. I go through the process send them speedtest results over over again. each time dealing with a different agent who asks the same info repeatedly and then I get no reply.<br> <br> It will be two months now and im still struggling to get some decent assistance from them. <br> <br> 2. Then they billed me for a 4mg line even though it was 2mg line speeds. I was assured i would get a credit as they addmitted they incorrectly charged me.<br> then after I received nothing,I phoned back I found it was denied because of a admin issue on their side. I restarted the process for the 2nd time and was told they will call me back nothing!<br> then tried again for the 3rd time to find out what is going on and guess what,still nothing.<br> <br> from Hellopeter's reports it seems webafrica is in the habit of *****ing money from clients. I shouda known<br> I regret moving from AFRIHOST now.they were wayyyyy better. BEWARe they treat you like ****