JS
Jill S
1 reviews | Active since May 2020
06 May 2020, 16:04
NO FIBRE AND NO SERVICE
At this time of COVID-19, lockdown and WFH my fibre connection is my work line. In Aug 2019 and then in Feb again this year I was without internet for a month at a time without any explanation from Webafrica.
My FIBRE IS DOWN yet again! I tried the WhatsAPp helpline yesterday which is of no help really, then logged a call then called twice and still ABSOLUTELY NO RESPONSE FROM WEBAFRICA!
Webafrica I need to be up and running for work urgently!! Please help!
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Replies (1)JS
Jill S's updateReviewer Update
07 May 2020, 06:34Dear Webafrica
It is day 3 with NO FIBRE AND NO SERVICE
Internet at this time is key to livelihood.
Please can you fix my internet - see ticket logged ***.
Then please can you look into the issue with my internet going down repeatedly.
It is day 3 with NO FIBRE AND NO SERVICE
Internet at this time is key to livelihood.
Please can you fix my internet - see ticket logged ***.
Then please can you look into the issue with my internet going down repeatedly.
JS
Jill S's update07 May 2020, 06:34
Reviewer Update
Dear Webafrica
It is day 3 with NO FIBRE AND NO SERVICE
Internet at this time is key to livelihood.
Please can you fix my internet - see ticket logged ***.
Then please can you look into the issue with my internet going down repeatedly.
It is day 3 with NO FIBRE AND NO SERVICE
Internet at this time is key to livelihood.
Please can you fix my internet - see ticket logged ***.
Then please can you look into the issue with my internet going down repeatedly.