RA
Rozelle A

1 reviews | Active since Dec 2015

20 Oct 2017, 11:26

No feedback / No response

No response from Webafrica for an installation query, past 6 weeks now for an installation to take place, just did a friendly follow up on the progress as I usually do and till now no one responds to my past 2 emails sent. Previously I received emails the same day but now it has been a week since my 1st email. NOT HAPPY WITH NO COMMUNICATION

0
Replies (2)
Webafrica
Webafrica's reply23 Oct 2017, 08:05
Official

Hello ,


Sorry to hear you’ve had a bad experience. We will do our best to sort it out.


So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.


Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.


Kind regards,


Rafeeqah

Best regards,

RA
Rozelle A's update23 Oct 2017, 09:27
Reviewer Update
Thank you Rafeeqah