No Feedback and No Service

I signed up with Webafrica and the Rain-LTE August 2017 and all was good, had no issues? Then since the beginning of April 2018 for the past 2 weeks, all of a sudden I have no internet connection whats so ever? I have phoned numerous times and logged calls and calls logged to Rain but still no feedback or any updates whats so ever as that what is happening. Then on Wednesday the 11th of April I was told Rain techies just closed the call without fixing the issue? Webafrica advised me that the call was escalated to their managers to handle and that they will escalate the calls to Rain, still no feedback. Today is Friday the 13th 15:26. I phoned Webafrica at 09:00 am and spoke to a techie that informed me that they will again escalate the issue and he asked for my cell number so that he can keep me updated on the status? No it's 15:30 pm and I just finished talking to another techie at Webafrica who said to me that the query has been escalated but unfortunately no positive feedback with regards to a resolution or ETR. We have been advised that the issue has been prioritized and marked as urgent.

I just struggle to believe that this is the best Webafrica and Rain can do? I will be canceling my service with these clowns.