MK
Mignon K

1 reviews | Active since Feb 2016

18 Jan 2018, 14:00

No feedback after numerous requests

I'm incredibly disappointed with Webafrica. I've been trying to contact the company through several methods - numerous telephone calls, attempts to live chat, emails, the works! I've had absolutely no response or assistance whatsoever. This is incredibly poor service!

All I want is to provide my Vumatel Installation number in order to get Webafrica to activate my internet. Why is this so difficult?

0
Replies (1)
Webafrica
Webafrica's reply18 Jan 2018, 14:46
Official

Hello ,


Sorry to hear you’ve had a bad experience. We will do our best to sort it out.


So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.


Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.


Kind regards,


Rafeeqah