No direct contact on Webafrica. The chat bot does not help at all.

I am very disappointed by Webafrica customer service. It tool me 1 week just to get connected after payment and another week to activate after installation.

Now I'm seating with a problem of payment. I am not able to pay for the subscription and the Whatsapp bot is useless. Today I have bee on WhatsApp since 8 amm but no one is helping me.

This Chat bot concept is good ig it can help bit if it cant even answer questions whats the point.

There is no directo call you can make to talk to a real person and the land line still refers you to WhatsApp where there is no help.

Rain network was better even though the network was a problem but atleast the customer service was better. I have a problem with addres and phone number linked to my account. There is a mix up because where I stay the address can not be found on Google and there is no option to put the address manually.

The address that I am using i was given by Webafrica agent. She told me that's my address.

Now no one can help me.

I do not even know what to do or who to talk to.