1 reviews | Active since Oct 2010
no dial up speeds and no call centre support
I just received my modem. My dial up speed is < 2 Mbs vs my Vodacom 3G hotspot (with my phone) at ca 15-20 Mbs. I have entered my address to test on their webpage and it shows I have full covergae !! I have called the callcentre and hold the line for 20 minutes but received no response or support. It really sucks !! I have hence requested a full cancellation of the service.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah