1 reviews | Active since Jun 2012
No customer support
I've been holding on for someone at your call centre to answer the phone for 45 minutes. Eventually you have to give up. The same happened yesterday. This is the third day my Fibre has been down. Your online chat is never available. No one can get through to your call centre and emails/tickets logged never get rep**** to.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Best regards,
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Best regards,