GM
Gareth M

1 reviews | Active since Nov 2011

09 Oct 2017, 12:56

no customer support

Been trying to get hold of Web Africa support for 2 days. Extremely long waiting times.

0
Replies (3)
Webafrica
Webafrica's reply09 Oct 2017, 16:06
Official

Hello ,


Sorry to hear you’ve had a bad experience. We will do our best to sort it out.


So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.


Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.


Kind regards,


Rafeeqah

GM
Gareth M's update09 Oct 2017, 16:12
Reviewer Update
I've already created a ticket and submitted my customer code.
GM
Gareth M's update09 Oct 2017, 16:13
Reviewer Update
Amazing that I only get a response once I publish a complaint on Hello Peter.