No Customer Service, No Internet Service - A pathetic experience, paying for service you will not receive.

Since 24th March I have app**** to have a new line installed at my new property, and the current line was immediately not available. This activity was completed in the customer zone on the website as stipulated.

Since then, there were was empty promises and incorrect information received, stating the order was with MetroFibre, whom doesn't have any information of the order being placed.

I am made to pay for a service that I have not received.

In my last conversation with WebAfrica via WhatsApp, I was passed from pillar to post, with no resolution and I was ghosted by their employees. This company has zero customer ethics, especially for a customer that has supported this business for many years.

All conversations can be made available for review.