No customer service

I have been trying to contact someone at Web Africa to assist me with a hosting package, but for 2 weeks I have not been able to get through to their call center, or email them. When you go to their site it just say try read through all the information to basically answer your own question. I cant even find a email address to mail them with my question. <br> <br> Perhaps someone at Web Africa can contact me seeing that they do not want their customers to contact them.