No customer care

Webafrica are absolutely useless at customer service, there is no response whatsoever to any form of communication besides the automated response. I have had an ongoing issue with them since November 2019 which remains unresolved. That’s the least infuriating part, the complete lack of response via any of their customer service platforms despite numerous attempts suggests they don’t care about customers. If you can’t look after existing customers, don’t sign up new ones until you have got it right.