J
Jo

1 reviews | Active since Aug 2021

25 Apr 2022, 16:06

No coverage and installation refund

0 even if that was an option. Accounts department doesn't know what they are doing. One minute the courier has dispatched the router, next day they processing a refund. After 2 weeks the funds are still not refunded I follow up. Oh NOW they really processed it, so sorry.

They had installed and the service provider had stated they do not cover the area. I had to follow up, every step of the way, only to be told they have sent me emails. I asked for proof and I only got a screenshot of when the service provider said they don't cover (yet webafrica doesn't query why their map shows coverage)

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